Nyahanga Street 323b, 4010, Kahama

We're open Monday – Friday, 8 a.m. – 7:30 p.m. EST

Frequently Asked Questions

Please read our FAQ before sending us a message.

I couldn’t locate specific delivery charge details for **mcmtz.shop** via publicly accessible sources. To ensure accuracy, the best course of action is for you to check the **“Shipping,” “Delivery,” or “FAQs”** section on the **MCMTZ SHOP** website itself—or directly reach out via any provided support channels.

In the meantime, if you'd like, I can help you draft a generic shipping policy template for your site based on standard practices. Just let me know whether you'd like that or need assistance navigating the site!
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Accepted Payment Methods

At MCMTZ SHOP, we provide secure and convenient payment options to make your shopping experience smooth and reliable. We currently accept the following payment methods:

Mobile Money Payments (Recommended) ✅

M-Pesa

Tigo Pesa

Airtel Money

Halopesa
(Available for customers within Tanzania)

Bank Transfers 🏦

Direct payments to our official company bank accounts.

Debit & Credit Cards 💳 (Coming Soon)

Visa

MasterCard

American Express.

Delivery Time

We aim to ensure your products reach you quickly and safely. Typical delivery times are:

Within Tanzania: 2–5 business days, depending on your location.

Remote or Rural Areas: 5–10 business days.

International Orders (if applicable): 7–21 business days, depending on customs clearance and shipping provider.

Note: Delivery times may vary slightly due to factors such as stock availability, public holidays, or unforeseen delays by courier services. You will receive a tracking number once your order has been dispatched..

Shopping Security & Data Protection

At MCMTZ SHOP, your safety and privacy are our top priority. We use advanced security measures to ensure that your personal and payment information is fully protected.

Secure Transactions: All payments are processed through trusted and encrypted payment gateways, keeping your financial data safe.

Data Privacy: Your personal information is collected only for order processing and communication. We never sell or share your data with third parties.

SSL Encryption: Our website uses SSL (Secure Socket Layer) encryption, which means all data transmitted between you and our site is fully encrypted and secure.

Trusted Systems: We regularly update our website and payment systems to maintain high standards of security.

Shopping at MCMTZ SHOP is safe, reliable, and worry-free..

Once you complete your order at MCMTZ SHOP, here’s what happens step by step:

Order Confirmation ✅
You will receive an email or SMS confirmation with your order details immediately after checkout.

Order Processing 🔄
Our team reviews your order, verifies payment, and prepares your items for shipment. This usually takes 1–2 business days.

Dispatch & Shipping 🚚
Once your order is ready, it is shipped via our trusted delivery partners. You will receive a tracking number to monitor your package.

Delivery to Your Doorstep 🏠
Your order is delivered to the address you provided. Delivery time varies depending on your location:

Urban areas: 2–5 business days

Remote/rural areas: 5–10 business days

Post-Delivery Support 📞
Our customer service team is available to assist with any issues, returns, or questions after delivery.

Shopping with MCMTZ SHOP is easy, transparent, and stress-free.

Yes! After completing your order at MCMTZ SHOP, you will receive an official invoice via email or SMS.

The invoice includes:

Your order details (products, quantities, and prices)

Payment confirmation

Delivery information

You can download, print, or save the invoice for your records. This ensures transparency and helps you track your purchases easily.

Send us an email